Job Profile: Housekeeping Supervisor

Department: Housekeeping

Vacancy Available: 02

Experience: 05-10 Years

Job Type: international Cruise Job

Salary Range: US $ 2500-3000

Salary: According to your Qualifications, Experience and Interview.

Working Hours: Normally 9 Hours, beyond 09 Hours you will be entitle to get overtime payout $ 5-7 per Hour.

Week Off: There is No week off, you will get Time Off

Employment Type: Fixed Term Contract for Nine Months

This is renewable Contract it will be renewed after Nine months.

Cruise Name and Route: Now this is the combine hiring for multiple cruises. Your Joining Cruise’s name and route will be mentioned in your joining letter.

Cost and Charges: You have to bear only your medical cost which is also refundable with your first month salary. You have to do your medical checkup from DGFT authorized hospital only.

Processing Time: From Interview to Joining Letter/Visa, it will take two months time.

Joining Location: Mumbai

Benefits: You will get Medical Facility (ESCI), Health Insurance, Life Insurance, PF, Food and Accommodation. Two months paid leave during your Nine months Contract.

Leave: Two months paid leave during your Nine months Contract.

Description: Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest's satisfaction. Is aware of, and/or acquires the necessary knowledge to comply with the ship's standard operation, in order to assist guests and crew with inquiries.

Hiring Process:

• CV Shortlisting
• Telephonic Interview
• Online Interview

If Selected

• Offer of Employment
• Offer Letter Acceptance
• Medical Checkup
• Police Clearance Certificate
• STCW and CDC
• Visa Process
• Joining Letter

Responsibilities

·         Hire and train the junior staff according to hotel policies.

·         Make sure the rooms and stairways are regularly cleaned.

·         Ensure high-level customer satisfaction.

·         Monitor the performance of junior housekeeping staff.

·         Respond to customer complaints and queries on a timely basis.

·         Keep a record of the cleaning products and restock when necessary.

·         Manage the staff according to shifts and availability.

·         Evaluate housekeeping staff on the basis of performance.

·         Ensure all the rules are being followed properly.

Requirements

·         High school diploma

·         Proven experience of working as a Housekeeping

·         Supervisor, Housekeeper or a similar role in the Hospitality Industry.

·         Proficient knowledge of industrial cleaning tools.

·         Excellent team management skills.

·         Physically active and healthy to perform difficult tasks.

·         Should be willing to work for different shifts as and when required.

·         Great interpersonal skills.

·         Exceptional oral and written communication skills.

·         Strong organizational skills.

·         Ability to work in a team or individually as and when required.

·         Ability to manage and handle multiple tasks.